SmartLinks connected product platform
GS1 UK Approved Partner

SmartLinks vs QR-Squared

Everything QR-Squared locks behind Enterprise, SmartLinks ships on day one.

Free trial — no payment until you go live · ESPR / DPP Ready

Side by side

Feature comparison

Side-by-side on the capabilities that shape a connected product programme.

Pricing
SmartLinks
Free tier · transparent plans · no payment until live
QR-Squared
Free (basic) · £20 / £40 per month · Enterprise from ~£2K/yr
Free Trial
SmartLinks
Yes
QR-Squared
30-day trial on paid plans
Serialised / Unique QR
SmartLinks
Included
QR-Squared
Enterprise only
Digital Product Passport (ESPR)
SmartLinks
Built-in, self-service
QR-Squared
Enterprise only
Supply-Chain Traceability (EPCIS)
SmartLinks
Yes
QR-Squared
Enterprise only
API Access
SmartLinks
Included
QR-Squared
Enterprise only
AI Product Assistant
SmartLinks
Per-product RAG/MCP
QR-Squared
Support chatbot only
NFC Support
SmartLinks
Yes
QR-Squared
No
RFID Support
SmartLinks
Yes
QR-Squared
No
Warranty Automation
SmartLinks
Yes
QR-Squared
No
Ownership Capture
SmartLinks
Yes
QR-Squared
No
B2B Catalogue & Stockist Finder
SmartLinks
Yes
QR-Squared
No
GS1 Status
SmartLinks
GS1 UK Approved Partner (official)
QR-Squared
GS1 certified
Total capabilities
SmartLinks: 13 / 13
QR-Squared: 2 / 13
What you'd pay

SmartLinks vs QR-Squared: the real cost

SmartLinksQR-Squared
Free tierYes — fully functionalNo
Entry paid planFree tier · paid plans transparentFree (basic) · £20 / £40 per month · Enterprise from ~£2K/yr
Year-one cost£0 to start, scale when readySerialisation, DPP & API only on Enterprise
Pay before you're liveNeverYes — upfront
Public, transparent pricingYesNo

Start free. Only pay when you go live and you're happy with your setup.

The quick verdict

Three differences that matter most for enterprise buyers.

🔓
01

Full features at every tier

QR-Squared caps serialisation, DPP, API access and traceability to Enterprise — which routes back to Polytag sales. SmartLinks includes them at every plan.

🤖
02

Real AI product assistant

QR-Squared's 'AI' is an in-app support chatbot. SmartLinks ships a per-product AI assistant trained on your product data, MCP- and RAG-ready.

📱
03

QR + NFC + RFID

QR-Squared is QR-only. SmartLinks supports QR, NFC and RFID — one identity across every carrier and audience.

“SmartLinks are our GS1 Approved Partner, supporting businesses in implementing GS1 standards with innovative SmartLinks solutions.”
Anne Godfrey CBE
CEO, GS1 UK

A GS1 UK Approved connected product platform.

Trusted by brands across food & beverage, apparel, health & beauty, and outdoor industries — from first product to full DPP rollout.

Key differences

The story behind the table — why enterprise buyers pick SmartLinks.

You'll outgrow the QR-Squared free tier before your first launch

On QR-Squared, the features that actually differentiate a connected-product programme — serialised QR, DPP, EPCIS traceability, API access — sit behind the Enterprise tier, which routes back to Polytag sales. The free and £20/£40 plans are effectively a trial for the upgrade. SmartLinks ships those features at every plan, so you prototype and scale on the same feature set.

Serialisation, DPP and API included at every SmartLinks tier — starting free.

A scan destination is not a product identity

QR-Squared is a self-serve GS1 QR and branded-page generator — a scan destination, not a persistent identity. Warranty, ownership, resale, B2B catalogue, stockist finder have nowhere to attach. SmartLinks is a product-identity platform: all of those attach to the same identifier and travel with the unit for its whole life.

Persistent per-product identity — core to SmartLinks, from day one.

A support chatbot in the admin panel is not a product AI

QR-Squared's only 'AI' feature is an in-app multi-lingual support chatbot for its own admin users — it talks to your team, not to your customers. SmartLinks ships a per-product AI assistant that answers customer, retailer and technician questions from your own product data — MCP- and RAG-ready for LLM agents on every scan.

AI product assistant included at every SmartLinks tier — no upsell.

One carrier = one touchpoint. Three carriers = every touchpoint.

QR-Squared is QR-only. If you need NFC for premium tap experiences or RFID for warehouse and retail workflows, you're stuck bolting on a second vendor. SmartLinks supports QR, NFC and RFID from the same platform — one identity across shelf tags, service-tech readers, warehouse scans and consumer phones.

One identity, every carrier — included on every SmartLinks plan.

Who should choose SmartLinks over QR-Squared?

  • If serialisation, DPP, API and traceability are gated behind an Enterprise upsell, you'll outgrow the entry tier before your first launch.
  • Every product question a customer can't self-serve is a £5–15 support ticket — a support chatbot in the admin panel doesn't change that unit economic.
  • If you need NFC or RFID alongside QR and your vendor is QR-only, you'll end up paying twice for one product identity.
  • Regulators won't accept 'DPP sits behind our Enterprise tier' as an ESPR compliance plan when the deadline lands.
ESPR now in effect

Digital Product Passport obligations are live.

Batteries and textiles are first. All product categories follow by 2030.

Brands on SmartLinks are already compliant. Brands still evaluating vendors will scramble.
Start free today — your first product can have a live DPP in under an hour.

GS1 UK Approved Partner · ESPR compliant · No payment until live