The Post-Purchase Platform for Product Brands
The counterpoint to Shopify
Shopify powers the transaction — SmartLinks Hub powers everything after it. Turn every product you've ever sold into a living channel for support, re-engagement, and repeat revenue.
Connects to Shopify, WooCommerce, or your PIM. Be live in under an hour.
Your post-purchase hub. Everything built in.
Eight capabilities, one platform. No bolt-ons needed.
Ownership Capture
Auto-register ownership the moment a customer scans. Instant first-party data.
AI Product Assistant
Trained on your docs, resolves queries 24/7 before tickets are created.
Warranty Automation
Track, validate, and process warranty claims. Eliminate spreadsheets.
Accessory & Repeat Revenue
Contextual upsells from the product itself at the moment of highest intent.
Lifecycle Triggers
Automated engagement: onboarding, maintenance, warranty expiry, re-purchase.
Smart Product Pages
A dedicated digital hub per SKU — manuals, guides, warranty, accessories.
Product Analytics
Post-sale visibility: engagement, common issues, geographic distribution.
Packaging as Channel
Every box and label can become your highest-converting owned media.
The gap in your stack
Your product truth has no home
None of your existing tools are built around the product — and it's costing you.
Archive Gap
Delist a product, every QR goes dark
AI Blind Spot
ChatGPT guesses — your brand takes the hit
CRMs
Know the customer, not the product
E-Commerce
Built to sell — delists kill product pages
Helpdesks
Reactive — waits for things to go wrong
Stop leaking sales opportunities
Turn every product interaction into a commercial opportunity.
One-time buyers → repeat customers
Lifecycle triggers re-engage at the right moment
Contextual upsells from the product
Accessories, consumables, upgrades at peak intent
Previous models drive new sales
Discontinued products promote trade-ins and upgrades
Referrals, competitions & loyalty
Built-in mechanics turn customers into your sales channel
Capture retail customers you never knew
QR ownership capture turns anonymous buyers into relationships
Packaging as a sales channel
Every box and label can become your highest-converting owned media
Ready for your post-purchase platform?
Book a demo, discuss your requirements, or find out how we can replace your fragmented stack.
Continue exploring SmartLinks Hub
Next: B2B / Channel Brands
See how manufacturers selling through distributors use SmartLinks Hub without e-commerce.
Continue to B2B / Channel Brands