SmartLinks connected product platform
Platform Capabilities

Your post-purchase hub.
Everything you need, built in.

The post-purchase platform that lets your customers help themselves — while giving you full control of the relationship.

SmartLinks Hub platform capabilities — modular feature cards radiating from a central hub

Ownership Capture

Auto-register product ownership the moment a customer scans. No forms, no friction — just instant first-party data from every channel.

AI Product Assistant

Reduce support volume with an intelligent assistant trained on your product knowledge. Answers questions before tickets are created.

Warranty Automation

Track, validate, and process warranty claims automatically. Eliminate spreadsheets and manual verification for good.

Accessory & Repeat Revenue

Surface contextual upsells from the product itself — accessories, consumables, upgrades — at the moment of highest intent.

Lifecycle Triggers

Automated engagement at key moments: onboarding, maintenance reminders, warranty expiry, replenishment, and re-purchase windows.

Smart Product Pages

A dedicated digital hub per SKU — manuals, guides, warranty, accessories, support — all in one scannable destination.

Product Analytics

Visibility into post-sale product performance: engagement rates, common issues, geographic distribution, and ownership trends.

Packaging as Channel

Turn every box, label, and insert into a direct growth touchpoint. Your packaging becomes your highest-converting owned media.

Smart Product Pages

One page per product.
Everything a customer needs.

Every SKU gets its own digital hub — manuals, warranty, accessories, AI support, how-to content — accessible instantly from a single scan. No searching, no navigating, no waiting.

Smart Product Pages replace scattered PDFs, buried FAQ sections, and disconnected portals with one elegant destination that drives engagement, reduces support load, and generates revenue.

See it in action
Product Name
SKU-12345 · Registered
Warranty Active
Manuals & Guides
Warranty Status
Accessories
AI Support
Product Gallery
How-To Videos
Loyalty & Rewards
Competitions
Reorder Product
Product Assistant
Online
How do I clean the filter on my AX900?
To clean the filter on your AX900: 1) Turn off the unit. 2) Remove the rear panel. 3) Slide the filter out and rinse under lukewarm water. 4) Let it dry completely before reinserting. Your filter should be cleaned every 2 weeks for optimal performance.
Is my warranty still active?
Yes — your AX900 warranty is active until March 2027. You're fully covered. By the way, the AX900 Pro filter set is compatible with your unit and extends filter life by 3×. Would you like to see the upgrade options?
Ask about your product…
AI Product Assistant

Support that scales
without scaling your team.

Your customers help themselves. Every product gets an AI assistant trained on your documentation, specs, and FAQs — delivering instant, accurate answers so your team focuses on high-value interactions, not repetitive queries.

Reduce ticket volume

Resolve common questions instantly — before they become support tickets.

24/7 availability

Always-on assistance that doesn't depend on team size or time zones.

Product-trained intelligence

Trained on your manuals, specs, and FAQs — answers are accurate and brand-consistent.

See a live demo

Continue exploring SmartLinks Hub

Next: Your Stack, Your Way

Use our built-in tools, integrate the ones you love, or replace the ones you've outgrown — it's your call.

Continue to Your Stack, Your Way
Book a Demohello@smartlinks.app+44 (0) 800 233 5652