01 · On the pack
Scan it
QR, NFC or RFID on the product resolves straight to the live record.
Connected products & assets
Every product. Every pack. Every asset. One digital identity.
SmartLinks gives every physical thing a connected record — on-product, on-pack, on-shelf or on the web. One scan or tap reaches the right audience: consumer, technician, retailer, regulator or AI agent.
- GS1 Digital Link & DPP-ready records
- MCP & RAG-ready for AI agents
- One scan — many audiences served
- ESPR / DPP-ready infrastructure
QRNFCRFIDGS1 Digital Link
Hub · on the pack, on the web, ready for AI
One identity, three surfaces
On the pack. On the web. Ready for AI.
The same product record, surfacing wherever your customer — or their agent — looks for it.
02 · On the web
Search it
A discoverable Hub page customers can find, share and link to.
03 · Ready for AI
Ask it
MCP & RAG-ready so LLMs and agents read your facts, not the internet's guesses.
Trusted by leading brands connecting physical products to digital experiences
GS1 Digital Link resolver
ESPR / DPP compliant
MCP & RAG ready
Flagship product · SmartLinks Hub
Hub is where your connected products meet your customers.
Every SmartLink resolves to a Hub experience — authentication, product story, warranty, AI assistant, re-purchase — tuned to the audience that just scanned it. The breadth above is the platform. Hub is what consumers, staff and partners actually see.
- Per-product pages & micro-sites
- Authentication & registration
- Embedded AI assistant per SKU
- Warranty, care & re-purchase flows
Why now
Physical goods now lead a digital life.
Regulation is catching up to physical goods.
ESPR and Digital Product Passports turn product transparency from a marketing choice into law. SmartLinks gives every item a record that satisfies regulators and serves customers.
QR codes are becoming standards-grade infrastructure.
GS1 Digital Link replaces barcodes with resolvable URLs by 2027. One scan, many destinations — consumer, retailer, regulator, system.
Customers expect more after the till.
The checkout is no longer the end of the journey; it’s the beginning. Authentication, warranty, content and re-purchase all live on the connected product.
AI agents need product records they can read.
MCP and RAG-ready records let LLMs answer authoritative questions about your products, parts and policies — at every step.
Operations live on connected assets.
Tap an NFC tag, scan a QR — technicians, warehouse staff and support teams reach the right record instantly, even offline.
One identity beats six dashboards.
Marketing, ops, compliance, support and resale teams share a single connected record — instead of stitching together six tools per product.
One identity, different interactions
One record. Many people, many jobs to do.
Customer
Authenticate, register, learn, re-buy.
Technician
Tap an asset, see manuals and history.
Retailer
Stock check, provenance, shelf insights.
Regulator
DPP record, materials, compliance evidence.
Warehouse
Pick, track, audit — by scan or tap.
Support
Resolve faster with the live product record.
One product. One identity. Six different jobs to do.
Operational workflows
Where SmartLinks earns its keep.
Audience
Brands selling complex or premium products to consumers and pros.
Pain
Support teams answer the same questions; customers can’t find manuals; AI agents hallucinate product details.
Solution
Every SKU gets a connected record with documents, FAQs and an embedded AI assistant grounded in your data.
Outcome
Tickets drop, satisfaction rises, AI cites your facts — not the internet’s guesses.
AI in workflows
Records that AI agents can actually read and cite.
SmartLinks records are structured for retrieval. Your documents, FAQs and product data become a grounded source for AI chat, voice and tool-using agents — on-product, on-asset, on-shelf.
Per-product AI chat
RAG on your documents
MCP-ready records
Cited answers, not guesses
Multilingual responses
Voice & TTS support
Auto-generated user guides
Streaming tools & actions
Bring one product line. We’ll show you the record in 20 minutes.
No deck. We’ll connect your data, mint identities, scan a real label, and walk you through what your customers, technicians and regulators will see.