Turn Every Appliance Into a Lifetime Revenue Stream

SmartLinks™ transforms product labels into powerful sales tools. Drive spare parts revenue, upsell compatible upgrades, capture first-party data, and build lasting customer relationships — from a simple scan.

SmartLinks connected product platform — illustrative product imagerySmartLinks connected product platform — illustrative product imagerySmartLinks connected product platform — illustrative product imagerySmartLinks connected product platform — illustrative product imagerySmartLinks connected product platform — illustrative product imagerySmartLinks connected product platform — illustrative product imagery

Connected Packaging Features for White Goods

Features

Spare Parts Revenue

Customers order genuine replacement parts directly from their appliance — correct part, every time, maximum aftermarket revenue.

Compatible Upgrades

Surface compatible upgrades and protection plan offers at the moment of product registration — high-margin revenue on autopilot.

Service Plan Subscriptions

Promote annual service plans, maintenance packages, and priority support subscriptions directly from the appliance itself.

First-Party Data Capture

Capture product registrations, usage preferences, and household data to power personalised marketing — no intermediaries.

Dynamic Content Updates

Update maintenance guides, energy-saving tips, and seasonal advice without reprinting manuals — keeping every appliance current.

Loyalty & Retention

Reward brand loyalty with exclusive offers, early access to new models, and trade-in programmes that drive repeat purchases.

White Goods Revenue & Customer Engagement Solutions

Turn Every Appliance Into a Lifetime Revenue Stream

SmartLinks™ transforms passive labels into active sales tools — driving spare parts orders, upgrade sales, and direct consumer relationships across the entire product lifecycle.

Turn Every Appliance Into a Lifetime Revenue Stream — SmartLinks

Genuine Parts Sales

Filters, seals, shelves, hoses — one tap to order the exact replacement part. No guesswork, no third-party sellers.

Customer Intelligence

Capture appliance registrations, fault reports, and usage patterns to personalise every service touchpoint.

Spares & Upgrades

Capture owner, product and purchase details, then offer compatible spares and upgrades from the same scan.

Upgrade Pathways

Recommend newer models, energy-efficient upgrades, and trade-in programmes at the perfect moment.

How It Works

How It Works — SmartLinks how-it-works illustration
01

Apply SmartLinks™ to Your Appliances

Add a GS1 Digital Link QR code to rating plates, control panels, or packaging — works with existing production workflows.

02

Customers Scan & Engage

A simple scan opens a rich, branded digital experience — product registration, troubleshooting guides, spare parts ordering, and exclusive offers — no app required.

03

Drive Revenue & Collect Insights

Every interaction generates first-party data. Track engagement by appliance, region, and lifecycle stage to optimise your aftermarket strategy.

Use Cases

Washing Machines — Detergent reorders, filter replacements, maintenance scheduling, and energy-saving tips for laundry appliances.
Refrigerators — Water filter subscriptions, shelf replacements, temperature guides, and food storage tips for fridge-freezers.
Dishwashers — Salt and rinse-aid reorders, spray arm replacements, loading guides, and maintenance reminders.
Ovens & Hobs — Replacement knobs, door seals, cleaning product cross-sells, and recipe collections for cooking appliances.
Tumble Dryers — Lint filter replacements, vent cleaning guides, energy efficiency tips, and condenser maintenance scheduling.
Freezers — Drawer replacements, defrosting guides, temperature monitoring, and food preservation tips for standalone freezers.

Ready to Unlock Lifetime Value From Every Appliance?

Join forward-thinking brands already using SmartLinks™ to drive spare parts revenue, unlock upgrade sales, and build direct customer relationships across the entire product lifecycle.